HOW ONLINE ORDER FULFILLMENT IS CHANGING THE DYNAMIC OF E-COMMERCE BUSINESS August 10 , 2022

INTRODUCTION

Order fulfillment is at the heart of every business. All important business areas such as logistics, supply chain, customer satisfaction, etc. rely on order fulfillment. Through efficient order fulfillment companies can make sure that the customers are receiving good quality products and that too timely.


Automation of processes or outsourcing order fulfillment processes to order fulfillment companies is also another way of conducting online order fulfillment. Automation of the order fulfillment process makes sure that the process becomes speedier and more effective. In this blog, we shall have a detailed look at the online order fulfillment process and its advantages for e-commerce businesses.


WHAT IS ONLINE ORDER FULFILLMENT

Online order fulfillment refers to the unification of the whole order fulfillment process through an online ordering system. This includes all the fulfillment steps such as

* receiving the goods

* storing them in a warehouse

* Product packaging

* Shipping to customers and

* Return and exchanges including customer feedback.

Automation of this whole fulfillment process makes sure that fulfillment is carried out in a timely manner and that there is less room for error.


HOW ONLINE ORDER FULFILLMENT MAKES AN E-COMMERCE BUSINESS EASY

To run a successful e-commerce business a lot of time is required. The online order fulfillment process makes sure that a lot of burdens are laid off from the business owners. Therefore, business owners can utilize the time for other important activities that are vital for a successful business such as marketing. Online order fulfillment not only helps in saving some money for the business but also helps in business growth.

Online order fulfillment process through automated processes reduces paperwork to a minimum of zero. The pricing process of products is all standardized. The human intervention in the whole process is almost non-existent. Consequently, the customers receive what they have ordered perfectly and in the quickest time possible.


The online order fulfillment system makes the whole fulfillment process less time-consuming. The reason is that it uses an online payment and shipping address verification system. When an order is received the system verifies the payment method and the shipping address. Thus, the probability of returns is reduced and the business saves a lot of time. Time is the most important asset for e-commerce business owners.

Let’s have a thorough analysis of how online order fulfillment is making the e-commerce business easy.


* INVENTORY SORTING AND STORAGE

All e-commerce businesses either they are operating through third-party order fulfillment companies or use order fulfillment warehouse services. Some businesses use manual order fulfillment warehouse services while some make use of an automated Warehouse Management System.


The Warehouse Management System uses algorithms and analysis to place the inventory according to specific parameters. The basic purpose of using an automated Warehouse Management system is to place maximum inventory by using the minimum space possible. Inventory sorting or categorization is also another function of the Warehouse Management System.


* INBOUND INVENTORY

Inbound inventory is one of the most important tasks in order fulfillment process. In case of online order fulfillment this step is automated. When inventory arrives the whole process of verifying the inventory in terms of the number of units and quality is automated. This is a very time consuming and extensive task. Human intervention can make it more prone to errors.


Automating the inbound inventory process can reduce the probability of errors and make sure that only good-quality products are stored and placed in the warehouse.


* PROCESSING THE ORDERS

Processing the orders is a very difficult task. Since every order is unique just like every customer hence it has to be shipped with accuracy. Inaccurate deliveries might result in unhappy customers which will destroy the business.


Online order fulfillment uses an automated Order Processing Management system that is responsible for picking, packing, and shipping the order to customers. The process makes sure that all the steps are aligned and performed accurately.


* PICKING AND PACKING

Picking and packing either involve a warehouse Management System or robotics for accurate picking of the products and then packing them safely. When the inventory in the warehouse is placed through an automated process, the warehouse managers are directed by the system about which product is placed where. As a result, the only the right product is selected.


For packaging the system directs about what type of packing will be suitable for which type of product so the product remains un damaged and is delivered safely.


* RETURNS MANAGEMENT

Having an appropriate returns policy and returns management system is beneficial for both the customers and the e-commerce business. Customers before placing the order need to confirm if they have the option to return. Business on the other hand has to verify whether the customer’s claim is authentic or not.


An automated returns management system will track the order back to the warehouse and make sure if the selected product for delivery was damaged or not. Therefore, an automated returns management system can reduce the number of returns received by an e-commerce business.


* SHIPPING

The basic purpose behind automating the shipping process in the Online order fulfillment system is to optimize the shipping process. The automated process recommends which type of shipping will be suitable for the product. It also provides a cost estimation and time of delivery so that the most appropriate method is used for shipping the orders.


ROLE OF TESEN FULFILLMENT AND DROPSHIPPING IN TRANSFORMING YOUR BUSINESS

Tesen fulfillment and dropshipping provide a complete range of automated processes from the beginning of the order fulfillment process to the end. Tesen can be considered to be one of the best order fulfillment companies because of its top-notch order fulfillment services. Tesen acts as the most reliable order fulfillment center. From picking and packing the right and best quality product to shipping it to the customers Tesen has all the services and that too digitalized to reduce the probability of any error.


Tesen also provides Warehouse Management System making sure that inventory is kept safe in the warehouse. Its Warehouse Management System also makes sure that the order fulfillment process is carried out accurately from the beginning to the end. It assures that products are packed and shipped perfectly. Inventory is tracked and returns are also managed digitally.


CONCLUSION

Online order fulfillment has changed the overall dynamics of the e-commerce industry. It has reduced human intervention in the order fulfillment process. Less human intervention means less probability of error. Today is an era of digitalization and thus the more digitalized the services are the better it is.

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