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Many ecommerce brands think fulfillment begins when a customer places an order. The customer completes checkout. The warehouse receives the order. The product is picked, packed, and shipped. From the customer's perspective, that is where fulfillment begins. Operationally, however, reliable fulfillment starts much earlier. Before a product ever reaches the warehouse, suppliers have already influenc...
When ecommerce brands compare suppliers, one number usually gets the most attention: Unit price. Supplier A offers a product for $8.20. Supplier B offers it for $7.60. Supplier C offers it for $7.10. At first glance, the decision seems obvious. But the lowest unit price does not always create the lowest business cost. A supplier that looks cheaper on a quotation can become significantly more expen...
Many ecommerce brands assume fulfillment begins when products arrive at a warehouse in China. The supplier completes production. Cartons are delivered. The warehouse receives the goods. Then customer orders can begin shipping. But for growing Shopify and DTC brands, the process is rarely that simple. A product can be finished at the factory without being ready for fulfillment. SKU labels may not m...
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