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When Shopify brands experience fulfillment problems, the warehouse often receives the blame. Orders ship late. Products become unavailable. Inventory runs short. Customers start asking when their orders will arrive. But not every fulfillment problem begins inside the fulfillment center. For brands sourcing products from China, some of the most important factors affecting fulfillment performance oc...
Many ecommerce brands think fulfillment begins when a customer places an order. The customer completes checkout. The warehouse receives the order. The product is picked, packed, and shipped. From the customer's perspective, that is where fulfillment begins. Operationally, however, reliable fulfillment starts much earlier. Before a product ever reaches the warehouse, suppliers have already influenc...
For many ecommerce brands, product sourcing and fulfillment begin as separate decisions. A sourcing agent or factory helps find and manufacture the product. A warehouse stores inventory and ships customer orders. At a small scale, this can work. But as Shopify and DTC brands grow, the gap between sourcing and fulfillment often becomes an operational weakness. Production timelines change. Supplier ...
When ecommerce brands compare suppliers, one number usually gets the most attention: Unit price. Supplier A offers a product for $8.20. Supplier B offers it for $7.60. Supplier C offers it for $7.10. At first glance, the decision seems obvious. But the lowest unit price does not always create the lowest business cost. A supplier that looks cheaper on a quotation can become significantly more expen...
Product sourcing is often treated as a purchasing decision. Find the right product. Compare suppliers. Negotiate the price. Confirm the order. Then send the products to a warehouse and let fulfillment take over. That sequence looks logical. But for growing ecommerce brands, many of the decisions that determine fulfillment performance are actually made before production begins. A slightly different...
Many ecommerce brands assume fulfillment begins when products arrive at a warehouse in China. The supplier completes production. Cartons are delivered. The warehouse receives the goods. Then customer orders can begin shipping. But for growing Shopify and DTC brands, the process is rarely that simple. A product can be finished at the factory without being ready for fulfillment. SKU labels may not m...
A growing ecommerce brand rarely depends on just one supplier forever. One Chinese manufacturer produces the main product. Another supplies accessories. A packaging company makes branded boxes or pouches. A separate printing supplier produces instruction cards or promotional inserts. From a purchasing perspective, these are independent supplier relationships. From the customer's perspective, they ...
Should your Shopify brand fulfill orders directly from China or move inventory into an overseas warehouse? For growing ecommerce businesses, this is rarely a simple choice between two warehouse locations. A brand selling a predictable bestseller in the United States has different fulfillment requirements from a brand testing 20 products across the US, UK, Europe, and Australia. The first may benef...
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